Got questions? This way.

No. TikJoy is modular. You can buy the WhatsApp Business API, the TikTok UGC engine, or the Cashback API on their own. Add the rest when you're ready.

The standalone modules each do one job well: WhatsApp Business API, TikTok UGC distribution, or Cashback API. The full stack adds the connective tissue — attribution between modules, so every WhatsApp chat is tied to the TikTok video that triggered it and every payout is tied to its action.

Yes. Many brands buy TikJoy purely as a WhatsApp BSP — ChatGPT add-on, opt-in flows, dashboard — without activating the TikTok or Cashback modules.

Yes. The TikTok UGC engine is a standalone package: brief, creators, pay-per-view distribution, owned library. Add WhatsApp or Cashback only if you want them.

Yes. One API call credits an active user's TikJoy wallet immediately; a new user's credit remains pending until activation. Bank cash-out is separate and follows payout thresholds, KYC and processing.

JoyBack is a performance-based reward mechanism that looks like cashback to the user — but is strategically different for the brand. Unlike traditional cashback (triggered by a purchase), JoyBack is earned when users complete specific social actions: logging in with TikTok or WhatsApp, sharing content on their TikTok profile, liking a post, or leaving a comment. JoyBack rewards attention, reach and influence.

TikJoy unifies performance UGC, WhatsApp Business and cash rewards in one stack — modular, no-code, AI-powered, and built for eCommerce, websites, retail stores and wholesale brands.

A few minutes. Register, integrate the 5-second snippet on your site, or use the in-store dashboard. You can also create a dedicated brand page on tik-joy.com.

No. Customers can earn cashback by sharing their data or participating in brand campaigns, such as posting branded content or interacting with your brand on social media.

Yes. TikJoy is designed to handle multiple locations and touchpoints seamlessly across retail stores, websites, eCommerce platforms and wholesale channels — all from one unified platform.

On rules set by your business. Define fixed amounts for specific actions, such as logging in via TikTok or WhatsApp, or sharing branded content. All calculations are transparent and visible in the dashboard.

Login and active-user API credits reach the TikJoy wallet immediately; share rewards are credited after engagement verification and maturation. Once the available balance reaches the threshold, the user can request a separate bank payout.

Yes. Complete flexibility for setting triggers — rewards for logging in, sharing videos, completing actions. Customize them to align with your goals.

Identity verification, activity monitoring and anti-duplicate-account checks. The platform flags suspicious behavior automatically.

SEPA transfers, bank transfers and regional alternatives. Payments are handled securely through our automated payout system.

TikTok Ads start at $0.40 CPM, with creators typically earning only $0.02 CPM after reaching 1M views. With TikJoy, users can earn up to $0.20 CPM while brands spend as little as $0.25 CPM — a much more efficient model.

Up to 15 videos per campaign, complete with hashtags, mentions and captions. Users with 5,000+ followers can also upload their own videos.

Yes. The dashboard tracks views, likes, comments and reshares per video, per creator and per campaign.

No. A business account is not required, but it's recommended so you can follow users who engage with your brand and request follow-backs.

Yes. As a content creator, you earn JoyBack for sharing branded videos through TikTok, or for opting in on WhatsApp.

No. You can earn JoyBack by sharing your data or participating in brand campaigns — no purchase required.

Login rewards reach your TikJoy wallet immediately; share rewards arrive after engagement verification and maturation. When your available balance reaches the payout threshold, request a separate transfer to your bank account.

Yes. TikJoy is fully GDPR and CCPA compliant. All data is processed securely and inbound, opt-in by design.

Start here. If you don't find your answer, contact our team via the Contact page — we usually reply within one business day.