Terms and conditions

The cashback provided by TIK JOY represents a monetary reimbursement granted to Users in relation to specific actions performed on the platform, such as logging in, sharing content or other promotional activities defined by partner companies.

Accumulation modalities and requirements

• Accumulation: Users only accrue the right to cashback following the complete and compliant execution of actions requested by the platform or business partners (e.g. sharing a promotional video on a social network).
• Validation: TIK JOY, through its proprietary algorithm, verifies and allocates the cashback amount based on the actions performed and the conditions set by the associated partner.

Cashback disbursement

• Cashback accrued by Users is credited in money directly to the bank account indicated by the User upon registration or in a dedicated section of the personal profile.
• To receive the disbursement, the User must:
  • Provide a valid bank account in the same name or co-owned by the same User.
  • Reaching the minimum credit threshold required for disbursement, as specified by the platform or partner companies.
  • Ensure that your current account information is correct and up-to-date.

Timing and method of payment

• Payments will be made by TIK JOY within 30 working days of reaching the minimum credit threshold, unless there are technical or administrative impediments.
• The User will receive an email notification confirming the successful crediting or any issues requiring further information.

Limitations of liability

• TIK JOY is not liable for delays in the provision of cashback due to:
  • Errors or incompleteness in the bank data provided by the User.
  • Malfunctions of the banking system or external payment platforms.
• TIK JOY reserves the right to suspend the payment of cashback if there are well-founded doubts as to the legitimacy of the User’s activities or compliance with the requirements.

Exclusion Cases

• Users will not be able to claim cashback:
  • In case of violation of these Terms of Use.
  • If the accumulated credits do not reach the minimum threshold necessary for payment.
  • For activities deemed fraudulent or not in conformity with the platform rules.

Transparency and support
Users can monitor the status of their accrued credits and payments directly from their account on the platform. For any queries or clarifications regarding the provision of cashback, TIK JOY provides a dedicated support service, which can be reached by email at info@tik-joy.com.

With these arrangements, TIK JOY strives to ensure a simple, transparent and User-friendly cashback system.

In the event that the User exercises his or her right of withdrawal on a purchase for which he or she has received a cashback through the TIK JOY service, the User acknowledges his or her obligation to return to TIK JOY the full amount of the cashback previously paid in respect of that purchase.

TIK JOY will be entitled to recover the amount of the cashback in any lawful manner, including by direct withdrawal from the User’s account associated with the service or, if necessary, by legal action. To enable the recovery of the amounts, the User undertakes to issue TIK JOY with any necessary proxies, including a SEPA authorisation for automatic withdrawal from the account.

The User also acknowledges that failure to fulfil this obligation will result in immediate suspension of access to the TIK JOY services, without prejudice to TIK JOY ‘s right to take legal action to recover the sums due.